Name: Verizon
Address: Passaic Avenue, West Caldwell, New Jersey, 07006
Telephone: (973) 226-2592
Rating: 4.9

Darlene Musngi

5

a week ago
Had a great experience getting my new phone and switching to Verizon at this location. All of the staff were extremely friendly and knowledgeable. My husband and I were primarily helped by Chris and he was excellent! I highly recommend this location! Thanks so much, Chris!
Renny C

5

a week ago
Daniel was extremely helpful and accommodating. He answered all of our questions and was able to switch out all of our iPhones in no time. I would definitely be going back there if I need any kind of help with my plan or my phones.
Danielle A

5

3 weeks ago
Went to upgrade my phone which I typically hate doing but I worked with Danny F. and he made the whole experience 100x easier and actually fun. Super cool guy to work with, very patient and had no problem answering all my annoying questions. Will definitely be coming back for any Verizon related thi... Read More
Went to upgrade my phone which I typically hate doing but I worked with Danny F. and he made the whole experience 100x easier and actually fun. Super cool guy to work with, very patient and had no problem answering all my annoying questions. Will definitely be coming back for any Verizon related things. Read Less
Elsa Napolitano

5

3 months ago
Excellent customer service!!! Your associate Shannalee was extremely patient and extremely informative and solved my problem with her knowledge. I noticed every associate was so helpful. This is the second time I have written a review in this location, and I was very happy again!!!!
MD Nurul Islam

5

11 months ago
I had an exceptional experience at the Verizon store in West Caldwell, NJ, and I can't recommend it enough! This is hands down the best Verizon store I've ever visited. The outstanding customer service and expertise of the staff are truly unparalleled.First and foremost, I want to express my immen... Read More
I had an exceptional experience at the Verizon store in West Caldwell, NJ, and I can't recommend it enough! This is hands down the best Verizon store I've ever visited. The outstanding customer service and expertise of the staff are truly unparalleled.First and foremost, I want to express my immense gratitude to Associate Jihan. She played a pivotal role in helping me make the switch from T-Mobile to Verizon, and I can confidently say that it was one of the best decisions I've ever made. Her knowledge about Verizon's plans, devices, and services was remarkable. She patiently walked me through the entire process, answered all of my questions, and ensured that I had a seamless transition. Jihan's professionalism and dedication to providing the best customer service were truly commendable.But it's not just Jihan; the entire staff at this Verizon store is exceptional. They are courteous, patient, and eager to assist customers. I've rarely encountered a team that is so attentive to the needs and concerns of customers. Whether you're a new Verizon customer like me or have been with them for a while, you'll undoubtedly feel valued and appreciated here.The store's ambiance is inviting, and it's well-organized, making it easy to browse and compare the latest devices and accessories. The selection of smartphones, tablets, and other gadgets is extensive, and the staff is more than willing to help you find the perfect device to suit your needs.Additionally, the store is well-stocked with a wide variety of accessories, ensuring that you can protect and personalize your new devices to your heart's content.I can't thank the team at this Verizon store in West Caldwell enough for their excellent service. They've not only won me over as a loyal customer but have also made me an advocate for their fantastic service. If you're in the market for a new wireless provider or need assistance with your existing Verizon account, don't hesitate to visit this store. They'll provide you with the best service and leave you as satisfied as I am. Thank you, Verizon, for being the absolute best! Read Less