West Caldwell

Daniel consistently goes above and beyond to provide exceptional service. He is extremely knowledgeable and always takes the time to ensure every question is answered thoroughly, whether it’s related to my device, account details, or upgrade options. He communicates clearly, is patient, and makes sure I feel confident in any decision I make. His professionalism and attention to detail are evident in every interaction. It’s rare to find someone so dedicated to delivering excellent customer support, and I truly value the trust and confidence he instills through his expertise and commitment to helping customers. Read Less

Both representatives in the store handled more that one customer at a time to make the customer experience wonderful, all customers were satisfied with the level of service to complete the their request efficiently and timely so customers did not have to wait long. Their knowledge of the technology was superior than any other store I visited including Apple Stores , well job done Read Less

The people at the Verizon store in West Caldwell are really helpful and nice. This was my second time going in there and it was even better than the last time I bought a phone. Everything I needed to get transferred to my new phone was handled within a half an hour. Make sure you update your operating system on your current phone before going in to save some time. Very pleasant experience will definitely go back for other issues or needs. Manish is super helpful! Read Less