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Reviews

  • The store is well designed, clean and well stocked. I was greeted with a smile and immediately the gentleman began to solve my problem. I am very appreciative of his help. I would highly recommend going to this Verizon store in Kings Park. It was truly a great experience for me.
  • The staff member Ronald mDe a very stressful process of upgrading to a new phone a much more pleasant one! He was so patient, knowledgeable, and had a great sense of humor. He made it his business to multi-task so that we did not have to wait long. I will never go to any other Verizon store again... Read More
  • Ron and his team have been extremely helpful and professional the two times we went to their Kings Park location to upgrade our phones. They also have a Northport location. Today Carolina helped us. She was friendly, patient and knew the ins and outs of upgrading and transferring the data from our o... Read More
  • Want a wonderful experience working with Jordan at Verizon, Kings Park! Very knowledgeable young man who answered every question and even stayed after his shift was over to help us get what we needed! Verizon should be very proud to have en employee like Jordan representing their brand!
  • Ron helped us select an Apple 13 IPhone after I traded in my really old 6S IPhone ! He was so attentive & extremely knowledgeable so we felt very comfortable with our purchase. I will recommend Ron & the Kings Park Verizon to our friends & family! Thank you.
  • Had a flawless experience thanks to Chet. The man is a professional in every sense of the word. Patient, personable and extremely knowledgeable/helpful. Answered all my questions and set me up quickly, even Installed my screen protector for me. All this while helping 2 other customers in-store simu... Read More
  • I have always had Verizon as my carrier for many years and completely satisfied with their service I wanted and needed a new iphone. I went to the Verizon Store in Long Beach, NY. I wouldn’t even think of going anywhere else because of their service. I have frequented this store many times always ... Read More
  • My experience at Verizon, in Long Beach was superb! I have never met anyone so patient and kind. He spent so much time explaining every detail and answering every question. I'm extremely grateful. He should get a raise and a promotion.
  • I came in to upgrade my phone. Chet is just amazing! He was there working alone, which I was surprised and despite several interruptions from other customers, my upgrade went smoothly and Chet handled every situation with pure excellence. Verizon is very fortunate to have Chet as an impeccable emplo... Read More
  • If I could give Chet 6 stars I absolutely would! He is the epitome of what customer service should look and feel like; calm, helpful, knowledgeable and personable. Thank you Chet, I will be sure to be coming back to work with you!
  • German provided us with outstanding service. He remembered my fiancé and I from the last time we visited the store over a year ago. He was very knowledgeable and was able to provide us with all the information we needed including current promotions. 10/10 would recommend working with him for any of... Read More
  • I’ve never had a customer service experience at any Verizon store that was half as good as my experience with German today. He was not only friendly and polite he was knowledgeable and professional. He answered all my questions patiently , And explained everything clearly.
  • Salesman was very knowledgeable about the product and how it works. He was able to expeditiously transfer my phone from my previous carrier to Verizon. It really was a seamless transition. The only pain I experienced was the cost.
  • Christopher was gr8. Knowledgeable…as far as deciding whether or not it made sense financially to upgrade… gave me options… set up my phone & my iwatch- put the protective covering on and case. For once going to Verizon was quick and easy.
  • German was great to work with. He was very knowledgeable and explained everything in detail. He even took the ride to Medford to pick up my daughter’s gizmo watch. We will be back in a few months for a new phone and IPad.
  • Wins at Verizon Wireless (authorized retailer site) in West Caldwell was amazing! He helped me with everything and helped transition my phone properly to ensure I didn’t lose any pictures or apps. The process was seamless! I also got an iPad with a great promotion deal. He went over the charges wi... Read More
  • Very professional and thorough explaining promotions. Courteous and patient answering all questions. Did not try to persuade to purchase anything unnecessary. Honest and sincere helping until the process was finished with complete customer satisfaction.
  • Lance worked with getting me a new phone and explained the whole process. We had trouble resetting my password, which took some time, but Lance kept at it with Verizon till the problem was solved. He is very knowledgeable and personable. A great asset to Verizon.
  • Wins of the West Caldwell Verizon store was so helpful snd knowledgeable. He took the time to assist me and my needs with the purchase of my new phone. He even stayed a bit after the store was closing to make sure all my questions and voncerns were answered. He was very pleasant which eased my mind ... Read More
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