Reviews

The staff member Ronald mDe a very stressful process of upgrading to a new phone a much more pleasant one! He was so patient, knowledgeable, and had a great sense of humor. He made it his business to multi-task so that we did not have to wait long. I will never go to any other Verizon store again except this location in Kings Park Excellent service! Read Less

Ron and his team have been extremely helpful and professional the two times we went to their Kings Park location to upgrade our phones. They also have a Northport location. Today Carolina helped us. She was friendly, patient and knew the ins and outs of upgrading and transferring the data from our old phones. Good to have a honest and helpful business in the community, I definitely recommend checking them out for your wireless needs! Read Less

I visited the Verizon store in Long Beach, NY on 4/5/22. I had purchased a Google pixel 6 and needed help setting it up. Lucky for me Rob (Robert) was working that day. He literally knows everything about Google pixels. He was courteous, knowledgeable and super helpful. I know where to go if I need help! Thanks to Verizon and Rob!! Read Less

I have always had Verizon as my carrier for many years and completely satisfied with their service I wanted and needed a new iphone. I went to the Verizon Store in Long Beach, NY. I wouldn’t even think of going anywhere else because of their service. I have frequented this store many times always left happy. Your Representative Chet is outstanding I can’t praise him enough. He’s is a gentlemen he was very kind and considerate to each and every customer that entered your shop while I was there. On top of that and extremely important he’s very computer savvy he knows his job. I was there for at least 2 hours no fault of his, Chet was the only Representative in the shop. He took care of many customers asking their problem why they were there and he multitasked, he was able to do all that perfectly and very respectfully not neglecting anyone. Each customer had their request taken care of and left very grateful and happy and thanking him. Verizon couldn’t ask for a more professional and knowledgeable Representative than Chet he is a tremendous asset to Verizon. Read Less

Robert and the other associate (I forgot his name) were super knowledgeable patient, friendly and helpful with me. He took the time to explain all current promotions and quickly help me back up my old phone onto my new one. I just happened to stop at this location after my phone broke mid day I can say I will be returning to this location from now on! Read Less

I came to the store to get a new iPhone. I’m already a Verizon customer. Kevin helped me with the purchase. He recommended a plan change and showed me how we could save $$ by adding a line for Hubs. If you are thinking about changing companies to save $$, rethink that plan and ask about what they are offering first. Kevin was awesome, he backed up my phone, which took forty minutes, and when he handed me my phone back, everything was taken care of except I had to download all of my apps again, which is normal. The process was very simple and I am super happy with my new phone and plan. I highly recommend the store. It’s in a nice location, lots of parking and they had the phone I wanted in stock. And, most importantly they had a sufficient number of employees to help customers, unlike the other phone company. Read Less

This Verizon store is definitely the best on Long Island. The staff is very friendly and caring. The store itself is great too. Its very clean and its a large tore with a lot of inventory. They will make sure that you're happy and have everything that you need. If what you need isn't in shock, they will make sure you get it shipped to your door within a day or two. I would definitely recommend this location to anyone i know. Read Less

We always get amazing service at the Verizon store in West Caldwell. It’s our “go-to” place anytime we need to upgrade or replace our phones or tablets. For several years now, Lance has taken a once difficult process and turned it into something that’s easy and actually pleasant. All of the sales associates are very knowledgeable and ready to help. Read Less