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Reviews

  • Ron at Verizon in Kings Park could not have been more helpful! He completely set up my new phone and took the time to show me how to navigate and use the new features. He helped me pick a phone that best suited my needs, and didn’t try and oversell me. His accessories were discounted and reasonabl... Read More
  • The store is well designed, clean and well stocked. I was greeted with a smile and immediately the gentleman began to solve my problem. I am very appreciative of his help. I would highly recommend going to this Verizon store in Kings Park. It was truly a great experience for me.
  • Great customer service! Everyone is very nice and polite, they took very good care of me. Especially salesman Kevin, he’s such a great help he knows how to sell and knows exactly what he’s doing when it comes to customer service. Great guy!
  • Want a wonderful experience working with Jordan at Verizon, Kings Park! Very knowledgeable young man who answered every question and even stayed after his shift was over to help us get what we needed! Verizon should be very proud to have en employee like Jordan representing their brand!
  • Over a span of a couple of days, I worked with Jordan to get some upgrades on family member phones. Very courteous and even though we went past closing time for him, he never made us feel rushed. Great experience.
  • Had a flawless experience thanks to Chet. The man is a professional in every sense of the word. Patient, personable and extremely knowledgeable/helpful. Answered all my questions and set me up quickly, even Installed my screen protector for me. All this while helping 2 other customers in-store simu... Read More
  • My experience at Verizon, in Long Beach was superb! I have never met anyone so patient and kind. He spent so much time explaining every detail and answering every question. I'm extremely grateful. He should get a raise and a promotion.
  • If I could give Chet 6 stars I absolutely would! He is the epitome of what customer service should look and feel like; calm, helpful, knowledgeable and personable. Thank you Chet, I will be sure to be coming back to work with you!
  • I went into Long Beach Verizon store to pay for a phone my nephew who is on my account purchased in Poughkeepsie. My salesperson in L.B. Verizon was a GENTLEMAN named Chet did I hit the lottery was this man when I told him I wanted to pay the $700 for the phone he said hold on & proceeded to go on h... Read More
  • I am so glad I decided to come here to address issues with my old iPhone. The staff was knowledgeable, fast, and friendly. I also got a much better deal on my new phone than was available to me online. Can’t say enough that this is your place for Verizon services.
  • German provided us with outstanding service. He remembered my fiancé and I from the last time we visited the store over a year ago. He was very knowledgeable and was able to provide us with all the information we needed including current promotions. 10/10 would recommend working with him for any of... Read More
  • Salesman was very knowledgeable about the product and how it works. He was able to expeditiously transfer my phone from my previous carrier to Verizon. It really was a seamless transition. The only pain I experienced was the cost.
  • Jonathan was very attentive, helpful, and thorough. He added my son's phone to our family account and doubled checked his accuracy at each step. We appreciate his good work.
  • Christopher was gr8. Knowledgeable…as far as deciding whether or not it made sense financially to upgrade… gave me options… set up my phone & my iwatch- put the protective covering on and case. For once going to Verizon was quick and easy.
  • German was great to work with. He was very knowledgeable and explained everything in detail. He even took the ride to Medford to pick up my daughter’s gizmo watch. We will be back in a few months for a new phone and IPad.
  • Wins at Verizon Wireless (authorized retailer site) in West Caldwell was amazing! He helped me with everything and helped transition my phone properly to ensure I didn’t lose any pictures or apps. The process was seamless! I also got an iPad with a great promotion deal. He went over the charges wi... Read More
  • Lance worked with getting me a new phone and explained the whole process. We had trouble resetting my password, which took some time, but Lance kept at it with Verizon till the problem was solved. He is very knowledgeable and personable. A great asset to Verizon.
  • Wins of the West Caldwell Verizon store was so helpful snd knowledgeable. He took the time to assist me and my needs with the purchase of my new phone. He even stayed a bit after the store was closing to make sure all my questions and voncerns were answered. He was very pleasant which eased my mind ... Read More
  • A tremendous encounter, we went in for a question on my wife's Apple watch and ended up with a new phone. Manish was totally knowledgeble and extremely helpful. He is a great asset to Verizon Wireless image and bottom line.
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